FAQs

Everything you need to know before the gates open

• Will I be touched in the haunted house?+
  No, characters will not touch you. However, we do ask that patrons understand that spaces inside the attraction are tight, and accidental touching/bumping may occur.
• Is there a group number maximum?+
• Is there an age minimum?+
• What is your refund policy / What if I don't make it through the whole haunted house?+
• Is there a way to avoid the line?+
• Are bags allowed?+
• Can I take photos, videos, or use a flashlight?+
• What if I am in line when you close?+
• What happens if I get too scared before entry or during the haunted house?+
• Do you close depending on the weather?+
• Is there crawling, strobe lights, or fog?+
• Are there bathrooms?+